ProSupport Plus combines automated, predictive, proactive support with accidental damage protection and 24x7 priority access to ProSupport engineers.We take . Confused - Does ProSupport include Basic Warranty? - Dell Dates vary by region. PDF Dell ProSupport Suite for PCs - Dell Technologies Its the 2 in 1 touch screen. My options are : ProSupport 3 years for $40.30 4 years for $92.80 5 years for $106.80 ProSupport Plus 3 years for $61.30 4 years for $104.70 5 years for $128.30 Is Accidental Damage ($34/3 years or $55/5 years) necessary at all or would ProSupport/ProSupport Plus have pretty good coverage? Choose ProSupport or ProSupport Plus to ensure you work at full speed with less interruptions. Their warranty is really good if you have next day on site support with prosupport. We have next day prosupport and it's great for our out of town users (when they actually follow up with Dell and let them fix it..). The first level is NBD parts only. Today we willshow the advantages and disadvantages. The technicians sometimes are not as knowledgeable as Prosupport. This is standard warranty replacement stuff, and it isn't very expensive. If purchasing computers for the office, managers, remote workers, or C Level employees, we recommend having ProSupport as the minimum level of support. Compare Dell 3-Year Premium Support Plus Warranty vs Dell 3-Year Basic Translate basic warranty vs dell prosupp in French Dell Technologies ProSupport Plus SupportAssist vs Basic Hardware warranty - What's the difference between Dell ProSupport/Gold/Silver How's Dell's warranty support? And how does the process work? Dell offers 2 types of support - Basic and Pro Support. In the case of the Prosupport with mission critical, you are not able to "demand" that an onsite technician be sent out before commencing troubleshooting. Accidental Damage protection is one of the key aspects of ProSupport Plus. Better Warranty Service, Dell Pro Support Plus or geek squad Support anywhere, 24x7 Actionable fleet health scores Unexpected drive failures can derail your organization's operations and productivity, but responding to these issues . This will give you U.S. based support and a special phone number to call in on if you are having an issue. If you are having a weird issue with your server, and you don't know if it is a VMware issue or a Dell issue, then ProSupport is your friend. Dell Technologies ProSupport Plus SupportAssist vs Basic Hardware Support. ProSupport Plus from Dell Keeps You Up and Running - YouTube SPEAK WITH AN ADVISOR TODAY 1800-812-392 PROSUPPORT PLUS 24X7 PRIORITY ACCESS ONSITE ONSITE PROSUPPORT BUSINESS HOURS ONSITE - VARIES BY PRODUCT & REGION BASIC WARRANTY HARDWARE ONLY PDF Choose The Right Support For Y ou - Dell Dell ProSupport includes hardware, software, drivers, etc. The cost of pro vs basic support will be more than cold spare servers, and/or parts. Repair times will take longer. Compare Dell 3-Year Premium Support Plus Warranty vs Dell 3-Year Basic Onsite to 5-Year ProSupport Warranty Upgrade for Laptops vs Dell 1-Year Basic Onsite to 3-Year ProSupport Plus Warranty Upgrade with ADP for Laptops PDF ProSupport for Enterprise - Dell Dell ProSupport at a Glance With the exception of the Basic Warranty, Dell EMC distributes its support packages under the name ProSupport. Dell ProSupport vs ProSupport Plus : r/sysadmin - reddit So that's on you if that's not a downside. 3 Availability may vary by Customer location - please contact your Dell sales or technical support representative for additional details. 4 Please contact a Dell technical support analyst for an up-to-date list of Covered Software Products. Anyone have experience with this? R740 server to test how quickly Dell EMC Basic Hardware Support and ProSupport Plus with SupportAssist could help an organization fix the issue. ProSupport Plus with SupportAssist 5 detects hardware issues before they become problems, allowing you to virtually eliminate unplanned downtime due to hardware issues. PDF DELL EMC PRODUCT WARRANTY AND MAINTENANCE TABLE - Dell Technologies Difference Between Dell ProSupport and Dell ProSupport Plus For more information, click here . ProSupport for Enterprise is available to support and maintain: 1. Mail in service will take a week to two weeks, but it's a way out if you want it fixed. The warranty does not apply to products purchased before first announcement in Spring 2011. MobiGATE Installation Guide is Revised edition no. Accidental Damage Protection is not included in the ProSupport package. Phone calls might take longer. The following chart lists the service features of Basic Support provided under Dell EMC's standard warranty and/or maintenance terms. Answer (1 of 2): If your are purchasing basic warranty then only the hardware components will be covered that is also after technical support which means if have any issue with system then you have to call technical support team they troubleshoot on call and if any hardware issue found then they . PDF Minimize server support hassle using Dell EMC ProSupport Plus for Dell ProSupport is the standard warranty package provided by Dell. 0 Kudos Reply hssrocz 2 Bronze ProSupport Enterprise Suite Comprehensive support for complex IT environments. Sometimes the basic hardware warranty just won't cut it. Get Asus Fone Pad 7 for Free! Picking the Best Dell Warranty Support for your Hardware Dell Pro Support vs. Basic Hardware Support : r/sysadmin - reddit PDF Dell Support Services - MOBITEK System She doesn't know whether to buy it from best buy with the geek squad protection, or directly from Dell website with Dell's Pro support plus. Not all equipment, account types, base warranties, and locations qualify for onsite diagnostics. The system is fault tolerant. 9 . The Geek squad warranty lasts 3 years and can be renewed for an additonal 3. Depending on the size and complexity of the IT in the respective company, customers can thus secure a customized option for their own needs. [SOLVED] Dell ProSupport, worth the cost of another server? 3 LOLBaltSS 5 yr. ago the term "extended motor vehicle warranty" is defined as a warranty agreement issued by a person in respect of a motor vehicle it or a corporation related to it manufactured where there exists a basic or limited warranty in respect of the vehicle, the basic warranty is for a term of at least 3 years, although it may expire earlier if the vehicle registers a certain distance . The following chart lists the service features of ProSupport for Enterprise provided under Dell Technologies's warranty and/or maintenance terms. The Dells pro support plus is a 4 year warranty and Im not sure if it is renewable. What is the Difference Between Basic and ProSupport? Prosupport = US-based support, I believe all others are India. Basic Service 1 Year Hardware Warranty with Onsite/In-Home Service after Remote Diagnosis - Included in price ProSupport 1 Year ProSupport with Next Business Day Onsite Service + CAD $63.90 3 Years ProSupport with Next Business Day Onsite Service + CAD $417.48 4 Years ProSupport with Next Business Day Onsite Service + CAD $602.08 Warranty Differences Prosupport vs Onsite Service After Remote - Dell Typically for ProSupport 4 hr, you will expect your spare parts or onsite technician to your business site within 4 hours whereas same services are expected before end of the next business day for ProSupport NBD. ProSupport Plus for PCs Pinpoint and resolve developing issues on your Dell PC fleet Empower your team in the office and at home. Even with Pro Support, it would take a miracle to get a spare part installed in less than 2 days. Dell ProSupport Alternatives - A Way Out of Quality Drama Avoid IT downtime with AI-driven telemetry that predicts issues and provides actionable steps for prevention, resolution, optimization and upgrades. Dell ProSupport Suite for PCs Basic Hardware Service ProSupport ProSupport Plus ProSupport Flex7 Technical support the way it works best for you (phone or chat) Business hours Phone 24x7 Phone 24x7 Phone 24x7 Hardware repair to reduce productivity downtime Varies Onsite NBD1 Direct access to in-region ProSupport experts for hardware and software2 issues Priority Access PDF Basic Support for Enterprise - Dell Dell ProSupport Plus is the upgraded warranty package which is offered with high-end products and high quantity services. Dell Technologies Equipment which is identified on the Dell Technologies Product Warranty and Maintenance Table or on your any Dell EMC Networking product with limited lifetime warranty does not include configuration or configuration assistance, or other advanced service and support provided by ProSupport and ProSupport Plus services.
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